Table of Contents
MCQ of Introduction to Secretarial Practice
30 Multiple-Choice Questions MCQ of Introduction to Secretarial Practice
Unit I – MCQ Practice Test
1. The word ‘Secretary’ is derived from which Latin word?
2. What is the primary role of a Private Secretary?
3. Which Secretary works under the guidance of a Managing Committee?
4. Who assists and advises a Minister on policy and administration, according to the textbook?
5. Which is a major responsibility of a Company Secretary?
6. Which technological development has significantly changed secretarial work?
7. Which of the following is a routine office duty of a Private Secretary?
8. Which of the following is a miscellaneous duty of a Private Secretary?
9. Which factor affects the duties of a Private Secretary?
10. Which educational qualification is described as usual for a senior-level Secretary in the study material?
11. Which vocational course is especially useful for a Private Secretary?
12. Which skill is essential for preparing notices, agendas and reports?
13. Which quality helps a Secretary adjust to different people and situations?
14. What does a cooperative attitude mean?
15. Which behaviour demonstrates courtesy?
16. What does loyalty mean in secretarial work?
17. What is punctuality?
18. Tact has been described as which of the following?
19. What does poise help a Secretary do?
20. Which of the following is an interpersonal skill?
21. Which is a major aspect of personality development?
22. What should a Secretary do while communicating verbally?
23. What is time management?
24. Which of the following indicates bad time management?
25. Which practice improves time management?
26. What is stress according to the textbook?
27. Which of the following can cause organizational stress?
28. Which is a physiological symptom of stress?
29. Which is a psychological symptom of stress?
30. Which of the following is recommended for managing stress?
Answer Key – 30 MCQs
Class XII | Office Procedures & Practices (824) Unit I: Introduction to Secretarial Practice
| Q. No. | Correct Option | Correct Answer |
|---|---|---|
| 1 | A | Secretarius |
| 2 | B | Assisting an executive |
| 3 | C | Secretary to a Club or Association |
| 4 | D | Government Secretary |
| 5 | A | Ensuring statutory compliance |
| 6 | B | Information Technology |
| 7 | C | Maintaining an appointment diary |
| 8 | D | Preparing PowerPoint presentations |
| 9 | A | Size of the organization |
| 10 | B | Graduation |
| 11 | C | Secretarial Practice or Office Management |
| 12 | D | Written communication |
| 13 | A | Adaptability |
| 14 | B | Assisting others courteously |
| 15 | C | Greeting visitors pleasantly |
| 16 | D | Being faithful and dedicated to the employer |
| 17 | A | Being available and completing work on time |
| 18 | B | The fine art of avoiding offence |
| 19 | C | Remain at ease and make others comfortable |
| 20 | D | Getting along well with colleagues |
| 21 | A | Good appearance |
| 22 | B | Listen patiently |
| 23 | C | Systematic planning and prioritizing of time |
| 24 | D | Accumulating routine work |
| 25 | A | Attending to priority tasks first |
| 26 | B | Tension resulting from demanding situations |
| 27 | C | Role conflicts |
| 28 | D | Increased blood pressure |
| 29 | A | Anxiety |
| 30 | B | Prioritizing tasks according to importance and urgency |